Last updated: 20 July 2026
1. Information we collect
YolaCash may collect account details, contact information, identity-verification information, device and security data, wallet activity, transaction records, support communications and information required by payment or settlement partners.
2. How information is used
Information is used to create and secure accounts, verify customers, provide wallet and transfer services, process deposits and withdrawals, communicate transaction updates, prevent fraud, meet compliance obligations, provide support and improve the platform.
3. Information sharing
Information may be shared with payment providers, settlement partners, verification providers, communications providers, regulators, law-enforcement authorities or professional advisers where required to provide services or comply with applicable obligations.
4. Security and retention
YolaCash applies technical and operational safeguards appropriate to the information processed. Records may be retained for security, audit, dispute resolution, legal and regulatory purposes, even after an account is closed.
5. Customer choices
Customers can manage notification preferences, review account information and request support through the authenticated customer portal. Some information cannot be deleted immediately where retention is required for financial, fraud-prevention or compliance purposes.
6. Cookies and device data
YolaCash uses essential session and security technologies needed for sign-in, fraud prevention, preferences and reliable operation of the progressive web app.
7. Updates
This policy may be updated as services, partners and legal requirements change. Material updates may be communicated through the platform or registered contact details.